To request any changes or cancel your order, kindly email [email protected] or contact us form including your order number and details of the requested adjustments. We will inform you once modifications or cancellations are processed.
Please be advised orders can only be altered or canceled within 6 hours of placement. After this time, orders will automatically enter production and no changes can be made. Cancellations received after 6 hours will incur a 25% processing fee based on total purchase value. The following can be modified:
- Shipping details including name, address, email
- Name on design
- Design components and quotes, which may require remake time
Please carefully preview your design before purchase.
- Once processed, orders cannot be canceled or altered.
- Changes to processed orders may incur a 50% charge.
- Shipped orders cannot be modified or canceled.