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As our orders are tailored to your specifications, cancellations are only possible within 6 hours of placing your order. To request a cancellation or modification, please send an email to [email protected] with the subject line "Need to cancel/change my order - [Your order number]" or use our support form.
Due to the custom nature of our orders, modifications can only be made within 6 hours of placing your order. To request a modification, please send an email to [email protected] with the subject line "Need to cancel/change my order - [Your order number]" or use our support form.
Credit Cards processed by Stripe: We accept Visa, American Express, Mastercard, and Discover.
PayPal: This payment option enables members to link their personal account to a bank account or credit card, providing a convenient checkout experience.
Once you receive the order confirmation email from us, please allow 3 - 5 business days for your order to be prepared and produced. You can expect to receive the tracking information after this time frame. Rest assured that if there are any updates regarding your order, we will proactively reach out to you.
Should you encounter any problems with your shopping experience or require a refund for an order that experienced an issue, kindly complete the contact form or send us an email at [email protected]. Rest assured that we will process your refund within 1 to 3 business days upon receipt of your request.
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- Phone: +1(929)243-4656
- Email: [email protected]
- Contact us: Mon – Sat 9AM-5PM GMT+7
- Mailing Address: 30 N Gould ST STE R, Sheridan WY 82801