Acceptable payment

We accept various payment methods for your convenience, including credit, debit, and prepaid cards from a range of networks. Additionally, we also accept PayPal, which is the most popular online payment method used worldwide.

Apple Pay is currently available, but it is only visible when you use Safari on iPhone, iPad or Mac.

If you choose to pay with PayPal, you will be directed to the PayPal payment page, where you will need to log in to your PayPal account using your credentials. If PayPal does not support your currency, your payment will automatically be charged in US dollars.

International Fees

As a global company, HiVis Clothing processes payments through the United States. Your bank may charge an international transaction fee for purchases outside your country. These fees are determined by your bank or credit card provider directly. We aim to be transparent about any international payments so you are aware of any currency exchange fees.

Solutions to a failed checkout

If you have trouble while completing a payment, kindly consider our suggestions below:

In case you encounter any difficulties while making a payment, please follow these useful suggestions:

You’re unable to pay with your debit or credit card:

  1. Double-check that all information, including the credit card number, expiration date, CVV code, and billing address, is accurate.
  2. Verify that you have sufficient funds in your credit or debit account.
  3. Confirm that your card is authorized, and the default online transaction limit is adequate.
  4. Try refreshing the page or logging out and then logging back in.
  5. Place a new order instead of attempting to pay for the same order again.
  6. Contact your bank if your payment is still declined. To maintain security, most credit card companies automatically block international transactions unless explicitly approved by the cardholders.
  7. Pay using your credit or debit card via PayPal. If you don’t have a PayPal account, you can securely and easily use the services as a guest.
  8. Try using a different card.
  9. Use PayPal to make the payment if you have a PayPal account.

If you are unable to pay using PayPal:

  1. Check with PayPal to see if there is a transaction limit on your account.
  2. Note that PayPal rules stipulate that the shipping and billing addresses must be in the same country; otherwise, the payment will be rejected. If PayPal is still not working, please try paying with a debit or credit card, including Visa, MasterCard, Discover, and American Express.

Secure Checkout

At HiVis Clothing, protecting your privacy is our top priority. Our checkout process utilizes stringent security measures to keep your information safe.

We use SSL encryption technology to secure all transactions and prevent unauthorized access to sensitive data. Your personal details remain confidential and credit card information is not stored on our servers.

Each order must be authorized by the credit card company prior to processing. We also require CVV verification as an additional layer of protection for all card payments and all payment process via Stripe and Paypal.

If you have any other questions regarding our secure checkout or privacy practices, please check our FAQs page, email cs@hivisclothing.com, or use our contact form. Our team is happy to provide further assistance.